Terms & Conditions
Welcome to Achari Maa! By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully.
1. General
- These Terms & Conditions govern the use of our website and services.
- By placing an order, you accept these terms in full.
- We may update or modify these terms at any time, and the revised version will be effective immediately.
2. Products
- All our products are described as accurately as possible.
- Since our pickles are handcrafted, slight variations in taste, texture, or color may occur.
- Product images shown are for representation purposes only.
3. Orders & Payments
- Orders are confirmed only after full payment is received through our secure payment gateway.
- We reserve the right to cancel any order due to unforeseen circumstances (such as stock unavailability or payment issues).
- Prices are subject to change without prior notice.
4. Shipping & Delivery
- We deliver across India through trusted courier partners.
- Delivery timelines may vary depending on location, usually it takes 7-10 business days. Delays due to courier service or unforeseen situations are beyond our control.
- Customers must provide accurate delivery details; we are not responsible for failed deliveries due to incorrect information.
5. Returns & Refunds
- Due to the perishable nature of pickles, returns are not accepted once the product is opened.
- Refunds or replacements are considered only in case of:
- Damaged or defective products received
- Wrong product delivered
- Customers must report such issues within 48 hours of delivery with proper evidence (photos/videos).
- For approved refunds, we will credit the refundable amount into the source account within 5-7 business days
6. Intellectual Property
- All content on this website (logos, images, text, designs) is the property of Achari Maa.
- Unauthorized use, reproduction, or distribution is prohibited.
7. Limitation of Liability
- Achari Maa will not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
- Customers are advised to check for allergies to any listed ingredients before consuming our products.
8. Governing Law
- These Terms & Conditions are governed by the laws of India.
- Any disputes will be subject to the jurisdiction of courts in Delhi.
9. Contact Us
For any queries regarding these Terms & Conditions, please contact us:
📧 Email: care@acharimaadelights.com
📞 Phone: +91-8505952519